Returns & Exchange Policy

We accept returns or exchanges within 3 to 7 days of delivery, subject to the following conditions:

• Items must be unused, unworn, and unwashed
• Original tags, labels, and packaging must be intact
• Items must be in resaleable condition
• Proof of purchase (order number or receipt) is required

To request an exchange:

1. 1 Contact customer support within the eligible period
2. 2 Provide your order number and reason for exchange
3. 3 Return the item in its original condition
4. 4 Exchange will be processed once the returned item is inspected

1. 1 Contact customer support to initiate a return
2. 2 Return the item after approval
3. 3 Item will be inspected upon receipt
4. 4 Refund will be processed if approved

Refunds are issued via the original payment method and may take 3 to 7 working days to reflect after approval.

• Customers are responsible for return shipping costs unless the error was from All Ages by Redson (wrong or damaged item).
• Delivery fees are non-refundable.

If you receive:

• A damaged item
• An incorrect item
• A missing item

Please notify us within 24 hours of delivery, with clear photos or videos as evidence.

Items purchased online may be returned or exchanged at our physical store (subject to verification).

All Ages by Redson reserves the right to update this policy at any time. Any changes will be communicated on our website.